1 روز پیش | کد آگهی: 10006951
دسته‌بندی شغلی
موقعیت مکانی
تحصیلات
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محل فعالیت
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مزایا
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مهارت ها و زبان ها
نوع همکاری
سایر اطلاعات
About TAPSI Tapsi is an intelligent online transportation system that makes intra city travel more accessible safer and cheaper Our vision is to have a significant and lasting impact on human lives based on technology We intend to solve complex urban transportation issues using a professional team and advanced technologies We are proud to provide various services in the field of intra city transportation a team of Iranian experts in the development and implementation of TAPSI software We have welcomed a wide range of specialists including the top ranks of the entrance exam Olympiads and elites who have returned to the country About The Role Creating a suitable and excellent way of communication for our customers requires knowledge and a whole lot of ideas and innovation We in the unified communication team are looking for a creative and professional person to be with us in this way The VOIP team provides a set of solutions for customer communication Building customer call center explanations and phone calls and automating them is a portion of this team s assignment If you are a professional in the field of VoIP and want to experience working on a large scale we are waiting We are looking for an eager and creative person in our unified communication team The VOIP team is responsible to provide enterprise and stable telephony system solution for the internal users of System Group This position is suitable for you if you have the desired skills and want to work in a professional environment Responsibilities Participate in on call rotation and respond to VoIP related incidents and service requests as needed Supporting customers via call email and ticket Monitor VoIP infrastructure using Cisco tools RTMT CDR CMR analysis Prime Collaboration and third party monitoring platforms Troubleshoot and resolve advanced voice quality issues including jitter latency packet loss and codec mismatches Configure and maintain voice gateways CUBE MGCP SIP H 323 dial plans route patterns and translation rules Develop and maintain technical documentation runbooks and configuration standards Requirements Bachelor s degree in computer engineering or related field Minimum 2 years of experience in IP telephony systems Hands on Experience in Collaboration system and VoIP troubleshooting especially UCCX CUCM CUC IMP DRS and MediaSense Proven experience working with Unified Communications Manager UCM and VoIP technologies Cisco or Asterisk Strong understanding of SIP RTP and other VoIP protocols Familiarity with networking concepts and protocols Excellent troubleshooting and problem solving skills Effective communication skills and ability to work collaboratively in a team environment Must be attentive to detail accurate and able to prioritize multiple tasks in a high pressure fast paced environment تهران تهران سعادت آباد تمام وقت تپسی کارشناس جنسیت تفاوتی ندارد اینترنت تجارت الکترونیک خدمات آنلاین
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