1 روز پیش | کد آگهی: 10169918
دسته‌بندی شغلی
موقعیت مکانی
تحصیلات
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محل فعالیت
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مزایا
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مهارت ها و زبان ها
نوع همکاری
سایر اطلاعات
Job Description Reviewing incoming tickets Identifying the nature of incidents and requests Ensuring that tickets are categorized templated and parameterized accurately before dispatching them to the appropriate Service Desk or support teams Requirements Bachelor s degree in IT Computer Science Communications or a related field 1 2 years of experience in IT support Service Desk or a similar role Basic knowledge from IT concepts for troubleshooting hardware and software issues Familiarity with ticketing systems and IT workflows Good written and verbal communication skills in English Ability to work effectively in a fast paced environment Strong analytical skills for identifying ticket details and classifying accurately Effective communication to ensure smooth ticket processing and resolution Why Join Us We are pioneers in global logistics and shipping solutions Founded in 2013 ranking as the 20th international transportation company we cover all transportation needs and provide specialized services in any transportation type including air ocean rail and road shipment At ADM Logistics Group our employees enjoy the opportunity to work with cutting edge technology a diverse and inclusive work environment and the chance to make a tangible impact on international TRADE Join us and be part of a team that connects the world your career journey is supported by a robust framework of global standards fair performance evaluations and tailored development plans Together we can navigate the complexities of international transportation and deliver excellence worldwide A Culture of Belonging At ADM the commitment to equality inclusion and diversity is paramount This approach is noticeable in every facet of the organization evidenced by the equitable distribution of salaries and parity in job roles and ensuring equal job and promotion opportunities for all Being Part of a Global Workplace Picture yourself at one of the best workplaces on a global scale surrounded by people with different cultures and perspectives who challenge you and support you Rewards We attract retain engage and motivate our workforce by delivering effective rewards and C B strategies Chart Your Course to Success with Us At ADM we provide a robust framework for professional growth With us you can confidently climb the career ladder equipped with knowledge and expertise Forwarded Thinking Atmosphere We encourage our employees to explore new ideas and technologies that enhance operations and customer service By fostering a culture of innovation we ensure that every customer experiences a safe and enjoyable journey with us Employee Well Being We strongly emphasize providing our colleagues with high level resources to keep them healthy wealthy and wise Whether it s an insurance service an organizational psychologist a nutritionist or a physician Enhance Your Career Path with Us تهران تهران آرژانتین تمام وقت گروه حمل و نقل بین المللی ادمیرال کارشناس جنسیت تفاوتی ندارد حمل و نقل ترابری
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