کارشناس پشتیبانی نرم افزارهای سازمانی

توضیحات آگهی

About the Role
We are looking for a detail oriented and responsible Enterprise Software Support Specialist to ensure the accuracy and completeness of data submitted to the TTAC system identify and resolve system discrepancies and maintain effective communication with internal departments and the Food and Drug Administration FDA The role contributes to the proper execution of processes related to the supply chain
Key Responsibilities
Regularly submit system events related to the supply chain to the TTAC system and ensure the accuracy of submitted data
Generate daily reports from the company s database and the TTAC system to identify and resolve system errors and resubmit corrected events
Participate in updating master data to be submitted to the TTAC system as directed by the direct manager
Collaborate effectively with the Quality Assurance Department and prepare TTAC related reports required by its team members
Maintain regular communication with system users and relevant representatives of the Food and Drug Administration
Prepare reports on TTAC system discrepancies and follow up on their resolution particularly regarding IRC codes and inventory records
Ensure the accuracy and consistency of all information submitted to the TTAC system
Follow up on and consolidate departmental budget information monitor budget utilization and submit budget requirements to the Management Accounting Department
Requirements and Qualifications
Familiarity with software solutions commonly used in the pharmaceutical distribution industry
Basic to intermediate knowledge of SQL and the ability to write queries for data retrieval and reporting
Ability to learn and provide training on relevant software systems
Proficiency in Microsoft Office applications particularly Excel and PowerPoint
Familiarity with data analysis
High level of accuracy and attention to detail
Flexibility and adaptability
Strong communication and interpersonal skills
شرکت آدوراطب
دسته بندی خدمات مشتری و پشتیبانی
نحوه همکاری تمام وقت
نوع همکاری حضوری
مدرک تحصیلی کامپیوتر و فناوری اطلاعات
سابقه کار کارشناس ارشد متخصص
حقوق توافقی
شهر تهران