استخدام e crm specialist

توضیحات آگهی

Job Description
Key Responsibilities
Campaign Management
Develop and implement targeted CRM strategies to support business goals customer acquisition retention and re engagement
Collaborate with internal teams to align eCRM activities with broader digital marketing strategies
Manage customer databases ensuring proper segmentation for effective campaign delivery and targeted communication
Data Analysis Reporting
Conduct A B testing and analyze customer data to improve customer engagement and retention strategies
Provide insights and recommendations based on campaign performance data including campaign and CRM metrics
Generate regular performance reports to track key performance indicators KPIs for both CRM and digital marketing efforts
Customer Segmentation Personalization
Implement CRM strategies that enhance customer segmentation and personalization driving more effective communication and engagement
Utilize customer data to create lifecycle marketing campaigns such as customer onboarding and post purchase follow ups
Collaboration
Work closely with cross functional teams including content design and product teams to ensure cohesive messaging across channels
Required Qualifications
Bachelor s degree in Marketing Business or a related field
Minimum of 1 year of experience in performance marketing particularly in optimizing eCRM journeys
Hands on experience with eCRM platforms e g WebEngage Intrack
Proficiency in Google Analytics and campaign management
Strong analytical skills with a data driven mindset
Experience with A B testing campaign optimization and customer segmentation
Skills
Excellent communication and project management skills
Ability to work in a fast paced environment and manage multiple projects simultaneously
Proficiency in Excel Google Sheets and other data analysis tools like Looker Studio
Strong problem solving skills and attention to detail
شرکت اسنپ Snapp
دسته بندی دیجیتال مارکتینگ
نحوه همکاری تمام وقت
نوع همکاری حضوری
مدرک تحصیلی کارشناسی
سابقه کار کمتر از سه سال
حقوق توافقی
جنسیت مهم نیست
مهارت ها ECRM Google Analytics دیجیتال مارکتینگ
شهر تهران تهران