crm specialist

توضیحات آگهی

Key Responsibilities Campaign Management Develop and implement targeted CRM strategies to support business goals customer acquisition retention and re engagement Collaborate with internal teams to align eCRM activities with broader digital marketing strategies Manage customer databases ensuring proper segmentation for effective campaign delivery and targeted communication Data Analysis Reporting Conduct A B testing and analyze customer data to improve customer engagement and retention strategies Provide insights and recommendations based on campaign performance data including campaign and CRM metrics Generate regular performance reports to track key performance indicators KPIs for both CRM and digital marketing efforts Customer Segmentation Personalization Implement CRM strategies that enhance customer segmentation and personalization driving more effective communication and engagement Utilize customer data to create lifecycle marketing campaigns such as customer onboarding and post purchase follow ups Collaboration Work closely with cross functional teams including content design and product teams to ensure cohesive messaging across channels Required Qualifications Bachelor s degree in Marketing Business or a related field Minimum of 1 year of experience in performance marketing particularly in optimizing eCRM journeys Hands on experience with eCRM platforms e g WebEngage Intrack Proficiency in Google Analytics and campaign management Strong analytical skills with a data driven mindset Experience with A B testing campaign optimization and customer segmentation Skills Excellent communication and project management skills Ability to work in a fast paced environment and manage multiple projects simultaneously Proficiency in Excel Google Sheets and other data analysis tools like Looker Studio Strong problem solving skills and attention to detail تهران تهران زعفرانیه تمام وقت اسنپ کارشناس جنسیت تفاوتی ندارد اینترنت تجارت الکترونیک خدمات آنلاین