jira admin

توضیحات آگهی

We are seeking a motivated and process oriented Jira Administrator HR Team to manage develop and optimize our Atlassian ecosystem Jira Software Jira Service Management and Confluence In this role you will act as a bridge between various teams discovering their needs and translating them into efficient streamlined workflows Responsibilities Requirement Discovery Project Creation Conduct discovery sessions with cross functional teams to analyze business requirements and create configure new Jira projects tailored to their specific needs Workflow Process Optimization Maintain existing workflows and design new optimized process architectures to improve organizational efficiency Jira Software Administration Configure and manage software development projects with a strong understanding of Agile methodologies Scrum Kanban sprint management backlogs and boards JSM Confluence Management Administer support portals JSM manage SLAs security levels and asset management Design structure and maintain Confluence spaces ensuring seamless integration with Jira System Integrations API Connect Jira with external services and third party tools e g SMS notification systems using REST APIs and webhooks Troubleshooting Performance Monitoring Perform initial troubleshooting for system latency or performance issues providing precise technical context to the infrastructure team when escalation is needed Plugin Management Install configure update and upgrade Atlassian plugins Use key apps such as ScriptRunner AIO Reports Tests and Refined to enhance system capabilities Automation Create and manage automation rules to reduce manual effort and boost team velocity Reporting Design and build practical monitoring dashboards for both operational and management teams Technical Requirements Experience 2 years of proven hands on experience as a Jira Administrator Technical Proficiency Strong expertise in Jira Software Jira Service Management and Confluence API Integration Solid practical experience with REST APIs and integrating external applications with Jira Scripting Ability to write and maintain Groovy scripts for ScriptRunner and advanced system customizations Infrastructure Experience configuring and working with LDAP Active Directory for robust user and access management Nice to Have Familiarity with prompt engineering and the ability to leverage AI tools such as ChatGPT Claude Gemini to accelerate troubleshooting learning and daily operational tasks تهران تهران سعادت آباد تمام وقت ستاره طلایی سینا سورنا کارشناس جنسیت تفاوتی ندارد اینترنت تجارت الکترونیک خدمات آنلاین