استخدام product analyst

توضیحات آگهی

Job Description
Product Analyst
Job Description
We are looking for a detail oriented and analytical Product Operations Analyst to join our Business team and help monitor analyze and improve the performance of our cloud services and customer experience
In this role you will be responsible for monitoring cloud services analyzing customer usage and service status validating billing and usage reports reviewing service health across portals and consoles and identifying and following up on operational issues and product inconsistencies
This role sits at the intersection of Product Operations and Customer Experience and plays an important role in maintaining service reliability and improving user experience
Responsibilities
Monitor and analyze cloud services performance and operational status
Analyze customer usage patterns and service consumption
Validate billing usage reports and operational data
Review dashboards and management panels to identify issues and
inconsistencies
Prepare operational and product analysis reports
Collaborate with Product Technical and Support teams to improve service
quality
Requirements
Strong analytical and data driven mindset
High attention to detail and sense of responsibility
Familiarity with cloud concepts and infrastructure services
Ability to work with dashboards and monitoring tools
Problem solving and follow up skills
Good communication and cross team collaboration
Strong ownership and accountability on tasks
شرکت فناپ Fanap
دسته بندی تحقیق بازار و تحلیل اقتصادی
نحوه همکاری تمام وقت
نوع همکاری حضوری
مدرک تحصیلی کارشناسی
سابقه کار سه تا شش سال
حقوق از 50 000 000 تومان
جنسیت مهم نیست
مهارت ها مستندسازی Microsoft Excel تهیه گزارش
شهر تهران تهران