استخدام customer support specialist برای کافه بازار در تهران

توضیحات آگهی

کافه بازار در تهران جهت تکمیل کادر خود از افراد واجد شرایط ذیل دعوت به همکاری می نماید
Description
job title
Cafe Bazaar is the most popular Android app store in Iran serving over 45 million active users who rely on Us to discover apps games digital content and more
We are looking for a Customer Support Specialist to join our team and support users through direct communication via phone calls and tickets In this role you will help resolve user issues ensure accurate responses and follow up in a timely manner to create a smooth and reliable experience for using Bazar
As a Customer Support Specialist in Cafe Bazaar you will
Answer incoming calls
Respond to and follow up on support tickets
Review and monitor application related comments
Escalate issues to technical departments and relevant teams
Follow up on ticket responses and cases assigned to other teams
Track and manage requests referred to the support team by other departments
Make outbound calls when required
Requirements
Familiarity with Google Workspace and Microsoft Office
Typing proficiency and strong computer skills
Soft Skills
Multitasking ability
Flexibility
Crisis management
Active listening and professional communication
Attention to detail
Benefits
Talented colleagues
A dynamic working environment with an open innovative and result oriented culture
Flexible working hours with Hybrid working Condition
Supplementary Health Insurance
Loans
Various On site Entertainments
Customer Support Specialist
در صورت مشاهده ناقص به راست بکشید
متقاضیان واجد شرایط می توانند با کلیک روی لینک تکمیل فرم استخدام رزومه خود را ارسال نمایند
شرکت کافه بازار
نحوه همکاری تمام وقت
نوع همکاری حضوری
مدرک تحصیلی مقطع تحصیلی اعلام نشده
سابقه کار سابقه ندارد
حقوق حقوق توافقی
جنسیت آقا و خانم
شهر تهران