head of commercial and account management (neo)

توضیحات آگهی

The Head of Commercial and Account Management is the chief architect of our carrier and ecosystem network This role focuses on the acquisition negotiation and long term care of our B2B insurance partners The primary objective is to forge and sustain win win contracts with insurance carriers and service providers ensuring mutually beneficial growth deep trust and seamless operational alignment as the company scales Key Responsibilities 1 Carrier Acquisition Win Win Contract Negotiation Lead the strategy for identifying pitching and acquiring new insurance carriers and strategic ecosystem partners to support the company s product roadmap Structure negotiate and finalize complex B2B partnership agreements that guarantee sustainable win win outcomes for both the insurtech platform and traditional carriers 2 Strategic Account Management Partner Care Act as the dedicated relationship manager and internal advocate for all acquired carriers nurturing executive level trust and long term loyalty Establish regular partnership review cycles to monitor the health of the relationship proactively addressing concerns and exploring new areas for collaborative growth Design a partner care framework that ensures carriers feel valued heard and deeply integrated into our shared success 3 Cross Functional Alignment Ecosystem Health Act as the crucial bridge between external partners and internal teams such as the Experience Ops Underwriting and Financial teams to ensure the core insurance cycle functions seamlessly Collaborate closely with the Experience team to finalize monitor and enforce Service Level Agreements SLAs agreed upon with domestic and external partners Mediate and resolve operational friction points between the tech platform and carrier legacy systems ensuring a smooth flow of data claims and underwriting forecasts Required Competencies Qualifications Core Competencies Masterful Stakeholder Management Influence without authority Deep empathy and active listening skills capable of building profound trust with traditional insurance executives and advocating for their needs within a fast paced tech environment Relationship building trust building High proficiency in interest based negotiation with a strong ability to structure complex legal and commercial frameworks that protect the company while satisfying partner mandates Strategic Empathy Partner Care A customer success mindset applied to B2B carriers the ability to anticipate partner needs and deliver exceptional relational support Negotiation value based selling Comfortable navigating ambiguity translating tech led product needs to traditional carriers and operating effectively within a lean team Conflict Management Act as the facilitator between the company and carriers in every aspect needed Experience Education Experience 5 years of specialized experience in B2B account management strategic partnerships vendor acquisition or corporate business development Industry Knowledge E commerce experience Deep familiarity with the Iranian insurance E commerce landscape regulatory bodies and the operational language of insurance carriers is a plus تهران تهران شیخ بهایی تمام وقت بیمه بازار مدیر میانی جنسیت تفاوتی ندارد بیمه